A recent survey showed that employees who feel they're being listened to are 5 times more likely to have high job enthusiasm and 21 times more likely to feel committed to their company.
In addition to creating more engaged and enthusiastic employees, an open communication pathway can help you in 2 incredibly important ways:
1. Discovering Critical Issues
Annual performance appraisals can be the norm, but if that's the only time you're asking the hard questions, you're playing a dangerous game. A lot goes on in-between these annual reviews and issues that can be addressed sooner can give you a valuable edge.
Imagine an employee that's underperforming. You might notice a problem after 3 months of sub-par work. But what if you had asked them a critical question in month one? Something like: "How are you feeling? What's the pulse of the team around you?" You might have heard something like: "I don't know. I'm not sure why it is we're so focused on this feature." If you had gotten that feedback early on, you could have jumped on the issue and had the crucial conversation earlier.
Don't wait until problems become too big to handle. Check-in with your team often and spot issues sooner.
2. Receiving Valuable Feedback
You may not always have the best idea in the room. In fact, there are a lot of ideas stuck within the brains of your team members, begging to come out. As their leader, it's your job to give them a platform where they can talk through these ideas. Sure, some may not be great. But that's a chance for you to help them by challenging their thinking. And the ones that are good? They could be the next big thing for your business.
Are you asking your team for their ideas? How well do you receive their feedback? Is your response helpful or hurtful?
Start asking these critical questions. They could mean the difference between an employee doing sub-par work, or the best work of their life; the difference between a good idea going unsaid, or it coming to fruition and drastically improving your business.
SproutMark help you you ask your team the questions that matter most. Find out more...